Our company, abc carpet & home, is committed to respecting your privacy. The purpose of this Privacy Policy is to inform you what information we collect from you, how we use your information and the choices that you have regarding our use of your information. This Privacy Policy applies to information we collect about you in our stores, through our website and mobile applications, and anywhere else we interact with you. By using any of our web sites, mobile applications, or sharing your information with us, you are accepting and consenting to the practices described in this Privacy Policy.

We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale, or exchange with other marketers; (2) honor customers' requests not to share their contact information with other marketers; and (3) honor customers' requests not to receive mail, telephone, orother solicitations from abc carpet & home.

Categories and Types of Personal Information We Currently Collect or May Collect in theFuture
‍We collect or may collect the following categories and types of personal information:

Contact Information: your first and last name, postal address, email address, and phone number;

Other identifying information: IP address, passwords and other security information for authentication and     access, social media user names, and cookie identifiers;

Financial Information: credit card, debit card and bank account information you've used in a transaction with us;

Demographic information: gender,  age, employment information salary range, categorical purchase behavior  outside of abc carpet & home;

Geolocation data;

Internet or other electronic activity: your browsing and click history, including information about how you navigate within our services and which elements of our services you use the most;

Commercial information: products  purchased or viewed on our website;

Audio and visual information: your videos and photos that you've uploaded to our sites, and CCTV images in our stores from security cameras; and

Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, behavior and attitude.

We may use your personal information for the following purposes:

Transactional Purposes: We use your contact information, financial information, and commercial  information to:

Receive, process, confirm, send and track your order, subscription or registration;

Communicate with you about your order, subscription or registration;

Process any subscription or registration you make to one of our services; and

Maintain your "Gift List" through your registry

We use your other identifying information, internet activity and browsing history, commercial information, demographic information, and geolocation data to analyze preferences, trends and statistics.

We use your contact information,  commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to:

Inform you of our new products, services and offers;

Provide you with and measure and optimize targeted advertising;

Run contests, promotions and sweepstakes, and

Provide you with other information from and about ABC Carpet & Home Brands, including personalized marketing communications.

We use your contact information, commercial information, and internet activity and browsing history to:

Provide and maintain functionality on our website;

Handle your customer services requests; and

Help us diagnose technical and service problems and administer our stores, websites and apps.

We may use your contact information, commercial information, and audio and visual information to enable reviews of our products and to display content that you have created and allowed us to display on our website and services and on social media and other advertising.

We use your contact information, other identifying information, commercial information, financial  information, geolocation data, internet activity and browsing history, and inferences to protect this website, our company, and others and to prevent     fraud, theft and misconduct.

We collect information from the following sources:

We collect information directly from you. We collect contact and demographic information directly from you. We also collect payment information from you.

We collect your personal information from third parties, such as social media sites, data co-ops, and machine ai partners. We use the Google Maps service and partners such as Avalara, on our web sites and may use the Google Maps service, and other services, to collect geolocation data. We use this information to create greater ease of use in our checkout, including to suggest your shipping and billing address, or to help you find the closest store location. The GoogleMaps service is governed by Google's privacy policy located at www.google.com/policies/privacy. We may collect your identifying information from Facebook, in accordance with their terms of use and privacy policy. We purchase contact information, demographic information, commercial information, and internet and electronic activity with data co-ops and other third party data aggregators.

We collect Internet or other electronic activity passively using tools like browser cookies. This activity is further described in the Advertising and Online Tracking section below.

We may combine information you give us online, in our stores, or otherwise provided by you. We may also combine that information with publicly available information and information we receive from or cross-reference with third parties. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you directly about our products and events that may be of interest to you, and for other promotional and commercial purposes.

We may contract with companies or persons to provide certain services including credit card processing, shipping, data analysis and management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

We may share personal information with businesses controlling, controlled by, or under common control with ABC Home Furnishings, Inc or ABC Carpet Co., Inc.

In certain instances we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to abc carpet & home or to others. We may also disclose your contact information when we believe the law or legal process requires it.

We send one or more cookies to your computer or other device when you visit our website. Cookies and other similar technologies may be in emails that are sent to you from us. A cookie is a small data file that is placed on the hard drive of your computer when you visit a web site. When you end your session (i.e.close your browser), a session cookie expires immediately. However, a persistent cookie stores information on the hard drive to enable you to have the availability of the cookie information when you return to the same web site in the future.  Cookies are used to improve the quality of our service when you visit our web site and other web sites of interest to you, to remind us of who you are when you return to our website, to cause our products, services and advertising to address the specific interests of you and others, to process your order, to track your status in our promotions and to analyze your visiting and email interaction patterns. We also use cookies to help determine our audience size and to track visits and sales information at our web sites.

We send one or more cookies to your computer or other device when you visit our website. Cookies and other similar technologies may be in emails that are sent to you from us. A cookie is a small data file that is placed on the hard drive of your computer when you visit a web site. When you end your session (i.e.close your browser), a session cookie expires immediately. However, a persistent cookie stores information on the hard drive to enable you to have the availability of the cookie information when you return to the same web site in the future.  Cookies are used to improve the quality of our service when you visit our web site and other web sites of interest to you, to remind us of who you are when you return to our website, to cause our products, services and advertising to address the specific interests of you and others, to process your order, to track your status in our promotions and to analyze your visiting and email interaction patterns. We also use cookies to help determine our audience size and to track visits and sales information at our web sites.

We use Google Analytics on our web sites to collect usage data, to analyze how users use the web sites and to provide advertisements to you on other websites.For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

We use Google Analytics on our website to collect usage data, to analyze how users use the web sites and to provide advertisements to you onother websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

We allow third-party companies to serve ads and/or collect certain information when you visit our website. These companies may use information (e.g., clickstream information, browser type, time and date, subject of advertisements clicked or scrolled over) collected during your visits to this and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies may also tie identifiers associated with a particular browser or device to identifiers associated with other browsers or devices used by the same user or household (e.g., a device identifier associated with a user's computer may be tied to the device identifiers of that user's tablet and phone) in order to measure and target advertisements tailored to user interests across their devices and to send personalized marketing communications. These companies typically use a cookie or third party web beacon to collect this information.

I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events.

I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events.

I prefer not to have my contact information provided to third parties for their marketing purposes.

You may also click the designated link at the bottom of all email advertisements to be removed from future email updates.

Please note that any requests to remove or update your contact information may take up to 5 days for your email request and 6-8 weeks for your postal mail request to be processed.

Right to Know and Right to Deletion

You can request what personal information we have collected, used, disclosed, and sold in the preceding 12 months. Personal Information can include email, first name, last name, address, phone number, etc.

You can also request that we delete your personal information. We may not delete all of your personal information if one of the following exceptions applies:

Transactional: to complete a  transaction for which the personal information was collected, provide a  good or service requested by you, or perform a contract we have with you;

Security: to detect data security incidents;

Legal: to protect against fraud or  illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law, such as the right to free speech; or

Internal Use: to use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information (i.e. to improve our services).

Please note that if we delete your personal information, many of our services will not work the same. Some examples include, but are not limited to:

Returns: We will not have the  ability to look up your receipt or order in our system. In order to  process a return or refund, we will require proof of purchase from the  customer and if the customer is unable to provide proof of purchase, the transaction will be treated as an unreceipted return in accordance with our return policy.

Customer Service: Our ability to handle customer service requests may be limited. We will not have the ability to look up prior orders or account information and may request  proof of purchase in order to service your needs.

Online Account & Shopping:  Your online account will no longer exist. Your shopping cart items, order  history, saved addresses, saved recipes and any other saved preferences in  your online account will no longer be available.

Recalls: We will no longer be able to contact you via email, regular mail, or phone about product recalls  related to products you purchased, unless you provided your information to  us by returning a product registration card attached to a durable infant  product.

Gift Registry: You will no longer be able to view or add items to your gift registry. Reference to your name  in a joint registry will be deleted.

Marketing Communications: We will no longer be able to provide you with any marketing communications directly from our family of brands, including personalized marketing  communication such as information about new products, services and offers tailored to your interests.

Opt Outs: Previous opt-out  requests will not be saved. In order to verify your identity, you will  need to provide at least three of the following pieces of your information: name, telephone number, e-mail address, mailing address, and last transaction amount. We will match this information to the information     on our systems. For an online request to delete, we will also send you a second verification to confirm that you want your information to be deleted. In order to designate an authorized agent to act on your behalf  you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf. If you wish to make multiple requests under this section, we recommend sending the deletion request last, as we     will not be able to fulfill your other requests once we have deleted your  information. We will maintain a record of your request to know or request to delete.

Personal Information that We Sell

We may "sell" (as sell is defined in CCPA) the following categories of personal information:

Identifiers

Characteristics of protected  classifications under California and federal law;

Internet/electronic activity;

Commercial information; and

Inferences drawn from the  categories described above in order to create a profile about you to  reflect your preferences, characteristics, preferences, behavior and  attitudes.

We "sell" your personal information to Select Partners and to digital advertising networks. We do not knowingly sell the personal information of minors under the age of 16.

California residents have the right to opt out of the sale of your personal information to third parties, as "sale" is defined under CCPA.

We will not discriminate against you for exercising any of your CCPA Rights and we will not deny you goods or services, charge you a different price, or provide you with a lesser quality of goods or services if you exercise any of your CCPA Rights.

We offer various financial incentives. The terms of the financial incentive will be presented to you at the time you sign up. You may withdraw from any of the financial incentives by contacting us at customerservice@abchome.com or by unsubscribing to our email marketing by visiting our website. The value of your data is the value of the offer presented to you. We have calculated the value of the incentive by using the expense related to the offer.

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.

We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. We also encourage you to use a unique or different password for our websites. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.

We do not knowingly collect or solicit any information on the Site from anyone under the age of 13 or allow minors under the age of 13 to disclose theirPersonal Information to us through the Sites.  The Sites are directed to individuals who are permitted to share their Personal Information without parental consent.  If you believe that we might have any information from a child under 13, please contact us as directed below in the “ContactingUs” section. You may mark your inquiry “COPPA Information Request.”Parents can learn more about how to protect children’s privacy online here.

We may ask for additional consent during the account sign-up process from minors who are 13 to 15 years old under relevant and applicable laws if Personal Information may be shared outside of abc carpet + home and its affiliates and service providers.

If you are under the age of 18 and a registered user of the Sites, you may ask us to remove content or information that you have posted to the Sites by contacting us as directed below in the “Contacting Us” section. Please note that your request does not ensure complete or comprehensive removal of the content or information, for example, another user of the Sites may have reposted your public content somewhere else on the Sites or on another website.

The Sites may link to third party websites, mobile applications, and online services or platforms. These links are provided for your convenience only. We have no control over such third parties and are not responsible for the content, availability, or security of third parties. Third parties may use your information for their own purposes, including behavioral or advertising purposes. If you decide to access any of the third party links available on theSites, or if you provide Personal Information through these third party sites, app, or platforms, you do so subject to the privacy policies and terms andconditions of use of the owner or operator, and not this Privacy Policy.

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web sites, as applicable. Those changes will go into effect on the effective date posted in the notice and at the end of the revisedPrivacy Policy. The new policy will apply to all current and past users of our web sites and will replace any prior policies that are inconsistent. Your continued use of our web sites or other services constitutes your acceptance of the practices described in the revised Privacy Policy.